A productive target setting conversation can make the difference between targets that are owned and actively pursued versus those that are merely set. Yet sadly, target setting conversations are often poorly conducted and yield very little commitment and ownership.

Instructing, mentoring and coaching are three important skills that every leader should possess, as there will be times that they are called upon to provide instructions, mentor or coach someone.

Irrespective of whether it is present or not, trust is a force that is experienced in any interaction between people. It is the foundation of all relationships. It takes time to earn and can be destroyed in an instance!